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promen

Not the way my parents raised me

by Henk ter Heide on Monday November 7, 2011

At sheltered workplace Promen work about 500 people with disabilities and
1500 people with all kind of problems that lead to a high sick leave.
Most of those people have problems they can’t solve themselves. So, as
you can imagine, this leads to a lot of complaining and whining.
And of course most people complain to the staff.

Last year one of my colleagues called her manager with a problem. The
conversation went something like this:
“Phi…il my sewer pipe is leaki..ing. I have called the sewer servi..ice.
Could I please get the day o..off.” And Phil reacted with “No, you know
the rules. Leave days must be planned three days in advance.” “Yes, but
Phi..il, how could I have known that my sewer would start leaki..ing?”
Phil put the phone down.
She didn’t understand why see couldn’t get a day off. Which surprised me
since it is general known that Phil hates whining.

In 2006 I discovered that I’m autistic. Which made it possible to
understand the problems I had. And also made it possible to find solutions
for all those problems.
So now I’m at the point where I could leave Promen and find a real job.
But for one thing. I’m 50 yr and my only experience for the last 10 years
is doing unskilled labor.
I can only get work as a temp. Which means that I would be send to a
different company on a daily basis.
Only thinking about that gives my panic attacks.
So, except if I find a way to earn a living via the Internet, I will be
working at Promen for the next 15 years.

Which means that I had to find a way to deal with managers who consider every
politeness as a form of whining.
I have.
When I want a day off I’ll enter my manager’s office and tell him “Steve
tomorrow I will be taking a day off!” and then I turn around and leave
his office before he has the opportunity to react.
That feels like a very rude way of dealing with a manager, but it beats being
smacked down with some childish rule.

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Need

by Henk ter Heide on Wednesday November 2, 2011

Thinking about what I can do with this blog has me rethinking my carrier and one of my most annoying habbits

For most of my youth I had no idea of what I was going to do with my life.
My parents thought that I should study.
But they didn’t seem to care what I study.
Just as long as I studied something.

I had no ideas of what to do or what to study until I reach the MAVO (some what akin to the American High school).
There I first learned about chemistry. A very interesting study about what happens when you marry two chemical substances.
What kind of substance will you get and how much of that substance.
So I decided to study chemistry at HBO level (a 4 year study some what akin to the American College).

But I soon discovered that there was a big difference between MAVO chemistry and working as a chemist.
I don’t know what chemist do now days but 30 years ago they spend most of there days doing titration. Which is the process of adding one liquid to an other and wait until the color changes.
Which is almost as interesting as watching paint dry.

So I stopped that study and joined the army of the unemployed.
But I did get one thing from that study and that was a new interest.
Computers.
The school had one of the first computers that was accessible for students. And we could play on it as much as we wanted.

Most of my school mates didn’t understand it though.
The computer had only one or two, boring, games.
But it offered something much more interesting.
Power.
With a few simple statements you could get it to do what ever you wanted.
As long as what you wanted had something to do with math.
(A little Ford: Any color you like as long as it is black :) )
But I understood it.

It took me a few years to get into the IT business.
For reasons I still don’t understand the Dutch government used to think that employers where interested in people who didn’t do anything and didn’t know anything.
This meant that people who where unemployed couldn’t do a study or anything else that could increase there changes of getting a job.
After five years the government finally changed their minds and I was allowed to study.
In the end it took me eight years to find a job as a computer operator.

But it was a nice job.
At first.
I learned a lot about the operation of the computers I worked with. Learned a little about myself and really enjoyed the work.
But after a few years it became very clear that although I enjoyed the work, I really didn’t like the people.

They all had “square eyes” as it was called. Meaning that they were only interested in computers and programming.
Nothing else.
If it didn’t have anything to do with computer people didn’t talk about it.
One colleague told me that he had made a computer program for the school one of his children attended. And a computer program for the school the other child attended.
So maybe he had two children.
Or maybe the school of the third child didn’t need a computer program. I’ll never know.

Around my thirtieth I decide that IT wasn’t something I wanted to do for the rest of my life and that I would switch to working at a boarding house.
So I did the first year of a four year HBO training. And found a job.
First working with abused children for a few months and then working with mentally disabled adults.

I found that the job gave me mixed feelings.
On the one hand I had to figure out what kind of problems clients had and how best to help them.
That part I enjoyed very much.
But on the other hand I had to live with them. Which meant watching “Goede tijden slechte tijden” (the Dutch “As the world turns”) which I didn’t enjoy at all. And I had play board games with them. An other thing I didn’t enjoy.
But in the end it didn’t matter because I ran into a few problems and lost my job.

After a few years of unemployment I found a job at the sheltered work place Promen.
I didn’t know then that I was autistic. But towards the end of the nineties the Dutch government decided that giving unemployed people a subsidized job would improve there changes of finding a real job.
It didn’t work. But it did give me a steady income and something to fill my days.
So I’m not complaining.

But anyway. Soon after starting at Promen I found that most of my colleagues had problems that caused a lot of sick leave while, in most cases, it should be reasonably easy to solve the problems.
So I started telling members of staff that we should teach people how to control their problems.
I’m at it for 11 years now.
At first staff didn’t believe that it would be possible but the last few years the company is really changing…
I had hoped that it would also give me a change to get a more interesting job.
But that hasn’t happened. I’m still doing unskilled labor.

All in all not much of a carrier.
I have had a job for a little over half of my life.
But it surely wasn’t the kind of carrier my parents pictured for me.

As for the annoying habit. I talk to myself.
Out loud.
Sometimes I even yell at myself.
People must think I’m crazy.

The stupid thing is I’m actually not even speaking to myself.
In my mind I’m explaining every new situation I run into to the people around me.
Sometimes even to this blog.
I’m always explaining.
Always… telling stories…

Telling stories?
I’ve never thought about it in this way. But telling stories is exactly what I do.

Suddenly I understand what I’m doing and why I’m doing it.

Up until I was about 10 yr I hardly spoke. Maybe 10 or 20 words in a week.
I have a visual thinking process. Which means that I have a movie in my mind that shows me how the world works.
Until I was about 10 I was mostly interested in how clocks and cars work.
I wasn’t interested in knowing and interacting with people. And so I didn’t speak.
When I did became interested in interacting with people I found that a visual thinking process isn’t always well suited to understand the situations I experienced.
So by telling and retelling stories I can figure out how things work.
Which is why I can’t break with the habit.
I need this.

Now I suddenly understand why I have had such a haphazard carrier.
In my teens I really didn’t know what I wanted to do. Chemistry was just my highest grade.
Getting into the IT was a good choice. Working with computers is still one of my strength.
It just was a little limiting.
Getting part of the training needed to work at a boarding house was one of the best things that ever happened to me.
It gave me the skills needed to understand the people around me.

Although I have a severe case of autism. People often tell me that they don’t recognize that in me.
Which is for a large part thanks to this training.

The next step is to find a way to tell my stories on this blog.
But that should be a breeze.
While I’m still busy writing this story I’ve already thought up two other stories I want to write and a third is in the making.

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Denouncing Promen’s embezzlement

by Henk ter Heide on Sunday February 21, 2010

A few months ago I promised you a story a day… and dropped of the face of the earth.

The last few months have been a bit tense.
In August, last year, I wrote a letter to the board of my company in which I accused the head of finance of embezzlement.
The board has taken the letter under advisement but hasn’t as yet taken any action to deal with the problem.
The reason being that we are a government funded business and our board members are local council members and there will be a council election in two weeks.

But for some stupid reason this head of finance apparently doesn’t know this.
He seems to think that if he can get rid of me his embezzlement won’t be investigated.
So the last few months he has tried several tricks to get rid of me.
Accused me of abusing a colleague, tried to discredit me.

Tomorrow he is going to offer me a job. Apparently a job where I’m going to get a pay rise of € 100. I know this because I received my bank statement last Friday and my salary is already € 100 up, while I haven’t yet accepted the job.
Does he really think I would be this stupid?

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Finding suitable work

by Henk ter Heide on Wednesday September 17, 2008

Working hard for a year to find out why I want to keep what I already have.

A year ago I started a program at BAVO-RNO to find work that was suitable for me considering the fact that I’m autistic.
In the first part of the program I research my own qualities and those of other people. Although I don’t remember the exact list of qualities I found, it was interesting to think about them.
Being autistic I tend to focus on the individual parts of behavior of people without realizing that there is a deeper meaning, a system to there behavior.
For instance tomorrow I’m having a meeting with one of my manager about a, for me rather costly mistake, he made at the end of last year. I always knew that I couldn’t trust him. But I never realized that there is a kind of motivation to his behavior: He is lazy and willing to do anything to prevent people from finding out that he is lazy.
Now I recognize that I can deal with him accordingly.

It was when we started with the second half of the program that I felt that I was loosing speed and in the end coming to a complete stand still.
In the second half of the program we started thinking about what kind of jobs I would like and what kind that would suite me.
The problem there was that I had put down the condition that it should be a job at which I could start without getting an additional education. I was 46 at the time. Which is rather old for somebody who has experience in the field but hasn’t worked the field for the last decade. But starting from scratch in a completely new field of interest with a completely new education would mean that I would be 50 before I could get a job. Which would be completely impossible.

But my existing skill set is somewhat limited.
I’ve work in IT for a few years but that was more then 10 years ago. I haven’t kept up. Which means that my knowledge base for a fast moving field as the IT is gone. No change that I would ever get a job there.
I also have a different skill set. After leaving the IT I was fortunate enough get the first year of a study called “inrichtings werk”. As far as I know this type of education never existed outside of the Netherlands so I’m not quite sure how to translate it.
It was a study where you were taught to teach people how to change there behavior. The study was meant for people who would work with people that didn’t feel that there were responsible for there own life and there own problems. Meanly people with (mental) handicaps.

For some one who, like me, didn’t know that he was autistic it meant learning about behavior, social skills, acting and a whole lot of other skills you need to survive in a modern day society. But I also learned how to influence people and how to change their behavior. I’m actually quite good at it (if I may say so myself :) ).

But as far as finding a job this is also a skill that’s not very useful. Influenced by emancipation movement of the sixties and seventies the way social workers dealt with the disabled changed. People became responsible for there own actions. Which meant that social workers became advisers and sounding board for their clients. Listening to them and asking them questions. Which is a completely different skill set. One for which I don’t qualify.

The third option was to try to find some kind of unskilled labor.
Although I did think about it for a while it soon became clear that there is no way that I can do unskilled labor outside of the sheltered workplace.
When people do unskilled labor employers invest hardly anything in them. Which means it’s very easy to dismiss them. But even if they aren’t dismissed workers can very easily be moved from one department to an other.
I have experienced both in the 8 months I worked outside of the sheltered workplace and both were to chaotic for me. In both cases I experienced a lot of panic attacks.

So early August I concluded that there is only one workplace left for me and that is to do unskilled labor at the sheltered workplace.
If that sounds boring that is because the work we do is very boring.

But when I started thinking about working for the sheltered workplace for the rest of my working life I realized that I do have a skill that has a value within the sheltered workplace. I’m schooled in teaching people who feel left behind and not responsible for there own life and handicap disability how to live and work with their handicap disability.
We have a lot of those kinds of people within the sheltered workplace.
This may not be a skill that is recognized by the sheltered workplace and at the moment there is no job in it. But that only means that I will have to sculpt carve my own niche out.

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We are never wrong

by Henk ter Heide on Friday January 25, 2008

If you instruct me to do something in a certain way I will for ever do it that way. If you want me to do it an other way you should change your instructions.
I don’t know whether this is good or bad thing, but to me it’s just a trait of autism.

The department I work at has a machine that cuts strands of rubber to a length of 2 meters 39 centimeters and 5 millimeters. About a 400 a day.
My workstation is behind that machine and my work is to check whether this machine works the way it should. Sadly it doesn’t so about half the strands are longer or shorter then there supposed to be.
When I first started working at this task, early last year, I was instructed by the foreman that the strands had a tolerance of 5 millimeters but if a strand was less then 10 millimeters too long I wasn’t allowed to cut it because it would shrink and if it was less then 10 millimeters too short I wasn’t allowed to through it out because it would stretch.
These instruction didn’t sit very well with me. I’ve always been taught that you shouldn’t mess with your tolerance. But instructions are instructions.
Last year I have had to do this very boring job for something like 8 times. Every time I complained about I was told that I had to do it because of the high quality of my work.

This week was the first time of this year I had to this job again. After 5 mind numbing day some one of quality control noticed that I had an odd way of cutting the strands to length.
He told me that a tolerance of 5 millimeters meant that I should cut the strand if it was more then 5 millimeters to long.
I answered that if it were up to me I would have done so from the start but these were my instruction. So this guy from quality control called my foreman who immediately started to cover his ass: “No, he never gave me those instruction”. “No, he would have never told me to ignore the tolerance”. “No, he is never wrong”.
It’s all my mistake. I didn’t listen to the instructions. To punish me I have to re-check the 1200 strands I’ve checked in the last few days.

You can imagine that was was very angry. Not only do I have to do this very boring work. But the moment something is wrong I’m blamed.
Not to mention that only yesterday this same foreman complimented me on the quality of my work.

For a while I was thinking about ways I could take my anger out on my work.
I could cut the strands shorter than they should be. Or I could ignore strands that are to long. Or I could miscount the amount of strands I put in a box.
But all those those things would hurt the company much more then it would hurt the foreman. And it is not me. I can’t work that sloppy.
After 10 minutes I realized that I don’t have to take revenge the company for allowing this attitude.
They are doing that them selfs:

Two weeks ago I’ve been told that I would get a new job.
One of the largest companies of the Netherlands has given Promen a very large order.
This company needs 4 little holes drilled into thousands of pieces of rubber. Because of the noise some one has to work on his own in a little room. The foreman boasted that he had recommended me for the job.
The job is to be done very precisely so he and an other foreman spent two day positioning a template before making 10 samples. Apparently not satisfied the company asked for 16 more samples.
Since it’s supposed to be my work the foreman showed me how to do it.
But after doing 10 of the second batch of samples the foreman noticed that the holes were a millimeter off and I noticed that there was something wrong with the method we used.
I told him about my concerns but as ever the foreman told me that he is never wrong. He took a few hours to reposition the template and made the other 6 samples.
So instead of calling the customer and telling them that we have made a mistake and that we will make some more samples, we are now waiting for approval.

I would be very surprise if we’d actually get the order.

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Lose structure (drawing: Who’s afraid of yellow, red (and blue))

by Henk ter Heide on Thursday July 5, 2007

Fearing colors

Who is afraid of yellow red and blue (picture) is a famous painting by Barnett Newman I never quit understood. How could anybody be afraid of colors?

After drawing Tentacles I wanted to draw some more pictures were I could play with colors. A drawing of a fire seemed the logical next step.

But instead of starting with a drawing I started pacing my room. For some reason I couldn’t sit down and make this drawing.

Had this been a few months ago I’d probably would have stopped drawing all together. I would have concluded that some unknown force didn’t want me to draw. So why try.
But in the last few months I’ve learned that people with autism have feelings to. They just have great difficulty in recognizing them. I tend to have very strong physical reactions to feelings but it can take a few hours to a week before I recognize the feeling.

So instead of stopping all together I decided that there probably was something very frightening about this picture, that I couldn’t draw it. But it should be possible to draw something that resembled a fire but wouldn’t be frightening to me.
I started out with this sketch:
Who's afraid of yellow, orange (and blue) 1th sketch
Who’s afraid of yellow, orange (and blue) 1st sketch

This picture looks nothing like a fire it just uses the colors.
But after drawing this much I found that it still was to frightening. So thinking that my fear might be caused by the colors I tried this drawing:
Who's afraid of yellow, orange (and blue) 2th sketch
Who’s afraid of yellow, orange (and blue) 2th sketch

But again it got very frightening and I tried something else:
Who's afraid of yellow, orange (and blue) 3th sketch
Who’s afraid of yellow, orange (and blue) 3th sketch

Here I’m almost drawing plants. What wasn’t what I had in mind.

Who's afraid of yellow, orange (and blue) 5th sketch
Who’s afraid of yellow, orange (and blue) 5th sketch

With the 4th and 5th sketch I tried to get away from the plant shapes and back to the yellow and orange colors but I couldn’t figure out what was wrong with this drawing and why it coursed such violent emotions in me.
After using a whole day to draw five sketches I went to sleep.

Problems at work

The next day my employer, the sheltered workplace Promen (Dutch), tried to blindside me to force me to accept a move to one of their least structured departments.
For some reason I can’t phantom Promen seems to think that doing stupid mind numbing work makes a department structured when in actual fact it’s the manager that structures a department.
“Structured” means either that it’s very easy to predict how a day will run or that you have a great deal of control over the way your day plays out.
The problems with this manager is that he has a low self esteem which results in his ongoing attempts to prove who’s boss. He also has much trouble admitting mistakes.
I’ve known him to order people to preform tasks they weren’t qualified to do and then getting angry when they protested. (“WHEN I TELL YOU TO DO SOMETHING I EXPECT YOU TO DO IT!!!!”). I get very strong, unrecognized, feelings when I’m placed in that kind of a situation.
I’ve also known him to punish people for doing what he told them to do instead of what he meant.
If this wasn’t enough he also has a great mistrust of people. In his mind there’re always out to fool him. Once I witnessed how he refused a mentally impaired colleague sick leave stating that since he didn’t experience monthly pains she couldn’t either.
There’s no way I’m ever going to work at his department.
Luckily I recognized in time what was going on and I could get some help, but still I was very frightened for several days and couldn’t work on this drawing.

Where is the structure

About a week after I started I felt that I should give this drawing another try.
Almost at ones I realized that it wasn’t the colors that frightened me. It was the fact that I wanted to make a drawing that wouldn’t have any structure what so ever. Just putting some yellow and orange colors on the paper and see where it leads.
After I realized that it still took me several hours to finish this drawing.
I do like the result.

Who's afraid of yellow, red (and blue)
Who’s afraid of yellow, red (and blue)

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Link

I still don’t know why Barnett Newman was afraid of yellow, red and blue. If you want to know more about this abstract painter this Wikipadia article is a nice place to start. I couldn’t find a site where you can see his work but by using this Google page you’ll find pictures of a lot of his paintings.

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Promen is running out of work (drawing: Truck 1th sketch)

by Henk ter Heide on Monday June 18, 2007

I’m again on sick leave. Again.

I was working at Promen‘s branch in Cappelle aan de Ijsel but they run out of work a few weeks ago. Thinking that was temporary I took some holidays but I’ve none left and still there is no work.

Since they run out of options they pressured me to except placement at the “doorstroom afdeling” (the overflow department) in Gouda. Every department in Gouda I’ve ever worked turned out to be very chaotic and I feared that would also be the case with the Overflow department.
Truck 1th sketch
Truch 1th sketch

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The Overflow department is the department for people for whom Promen hasn’t any work. Nothing at this department is organized. People are just placed in this room, some product is dumped in the room and people are told to fend for them selves.

Nobody knows what is expected of them so they all roam the room looking for something to do. The moment that someone has some idea of what he could do every other person in room jumps in. Resulting in a situation where ten people are doing a job that would go better when it was done by two people.

I was brought there last Wednesday and endured it for about an hour before I fled. The second day was little better and I fled after two hours. The third day I called in sick.

I’m not quit sure what will happen next. According to the agreement I have with Promen they should place me at the department in Cappelle aan de Ijsel but they don’t have work. Promen will probably claim that this are circumstances beyond there control, which isn’t actually the case. It has been known for a few years that the demand for unskilled labor would change when the European Union would open the border eastern Europe. Promen just didn’t act on this change.

I’ll just wait and see. In the mean time I can work on my drawings.

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I had a panic attact at my work last week Wednesday and Thursday.

Wednesday they gave me other work then I’m used to. Well  actually the same work but in a different room with different people. It caught me off gaurd.

For some reason I reacted very strongly but without recognizing my own reaction. I didn’t treet people very nice.

Thursday they gave me back my my own work. But I felt very anxiet so I took some sick leave expecting that it would pass. But it didn’t. Last Tuesday I felt fine until entered the building were I work. I felt some strange sensation in my throat and on my chest.

It took me nearly two hours to recognize it as a feeling of fear.

It took me a few days to figure out why I felt fear at my work and why I’m still feeling fear. It has to do with the agreement I made with my employer.

As an autistic I need al lot of structure. I need to know what will happen to me and what kind of work I will do and where I will do that work.

I’ve been working with Promen for the last seven years and I found them to be a very chaotic. Over the last couple of years I have had several times that I was reprimanded for doing exactly what they told me to do the day before. Then the next day they changed there minds again and again reprimanded me for doing what I was told to do. Then the they would change there mind again, and again…

You can expect the same kind of trouble when you enter in an agreement with them: The person who is responsible for transportation won’t bring me to my place of work because I didn’t tell him that I had to go there. He doesn’t even seem to realize that it is not my place to tell him what to do. Next they called me to ask me whether I would agree to changing the agreement because it would be much easier, on them, if they didn’t have to do what we agreed upon.

According to the agreement I would get a secondment with the company Lemkes and if Lemkes didn’t have any work for my I would go to a specific interal department.

Actualy Lemkes isn’t a very good workplace for me. It’s a very nice small company with a varying workload and a varying amount of temps. Which means that it isn’t structured. But even with the varying workload and varying amound of temps it’s still more structured then Promen.

Working with Lemkes was kind of an escape from Promen. It’s kind of strange that someone with a disability would need to escape from the company that is set up especialy for people with disabilities.

Now I’m at the mercy of Promen and that’s a fightning prospect.

Boy in swimming trunk partial portrait
Boy in swimming trunk partial portrait

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